Veröffentlicht: von

Vortrag auf der Telemanagement World Americas, Orlando / Florida, Okt. 2008  (mit G. Hegle, NetCom, Norwegen).

Web 2.0 standards like Google OpenSocial API allow building light-weight social network applications. A case study uses these techniques in an OSS context. The network management personnel can build work-oriented communities by sharing, connecting, and visualizing information. This increases efficiency and reduces network management costs in todays heterogenous, multi-country, multi-region service provider organizations. The gadgets of the web 2.0 mashup connect to NGOSS FCAPS interfaces, providing a dynamic and highly customizable OSS portal.

The lecture demonstrates a viable example of how to use Web 2.0 techniques in a telecom enterprise environment.